Book Buddy Private Limited operates the Book Buddy merchandise website (the “Website”). This Privacy Policy explains how we collect, use, store, and protect the personal information of our customers and visitors when they use our website.
1. Information We Collect
When you browse, register, or place an order on our website, we may collect the following information:
- Full name
- Phone number
- Email address
- Delivery/billing address
- Payment information (processed securely through our payment gateway partner; we do not store your full card details)
- Order history and preferences
- Technical data such as IP address, browser type, and device information, collected automatically for security and analytics purposes
2. How We Use Your Information
We use the information collected for the following purposes:
- To process, confirm, and deliver your orders
- To communicate with you regarding your orders, account, or customer support queries
- To send you updates, offers, or promotional content (only if you have opted in)
- To improve our website, products, and services
- To prevent fraud and ensure the security of our website and transactions
- To comply with applicable legal and regulatory requirements in Pakistan
3. How We Store and Protect Your Information
Your data is stored on secure servers with restricted access. We use reasonable technical and organizational measures, including encryption where applicable, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information only with:
- Courier/delivery partners, to fulfil and deliver your order
- Payment gateway providers, to process your payment securely
- Regulatory or government authorities, where required by law
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. You may request deletion of your data at any time, subject to legal or regulatory record-keeping requirements.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- opt out of marketing communications at any time
7. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Business Name: Book Buddy Private Limited
- Email: muktabb.finance@gmail.com